Shipping Policy

Annapurna Mutton
Effective Date: 10 July 2026

Thank you for choosing Annapurna Mutton. We are committed to delivering fresh, hygienically processed, and premium-quality meat to your doorstep.

1. Delivery Areas

We currently deliver to selected serviceable locations. Delivery availability depends on your PIN code and location.

2. Order Processing

Orders are processed after successful payment confirmation.
Orders placed during business hours are usually processed on the same day.
Orders received after business hours may be processed on the next business day.

3. Delivery Time

Standard delivery is typically completed within 30 minutes to 3 hours, depending on your location and product availability.
During weekends, festivals, or adverse weather conditions, delivery may take longer.

4. Delivery Charges

Delivery charges, if applicable, will be displayed during checkout before payment.
Promotional offers or free delivery may be available from time to time.

5. Order Tracking

Customers may contact our support team for order status and delivery updates.

6. Customer Responsibilities

Please ensure:

The delivery address and contact number are accurate.
Someone is available to receive the order at the delivery location.
Fresh meat should be refrigerated immediately upon delivery.

7. Failed Deliveries

If delivery cannot be completed due to:

Incorrect address
Customer unavailable
Incorrect contact details
Failure to answer delivery calls

the order may be cancelled without refund for perishable products.

8. Delivery Delays

While we strive to deliver on time, delays may occur due to traffic, weather, public holidays, or other unforeseen circumstances. We appreciate your patience and understanding.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Annapurna Mutton

+91 98316 64692

+91 83348 02022
📧 info@annapurnamutton.com

Address:
HOLDING NO. 76/1127, AC-205, Krishnapur,
P.O. Prafulla Kanan, P.S. Baguiati, Ward No. 24,
Bidhannagar Rajarhat Municipal Corporation,
North 24 Parganas, West Bengal – 700101